Cosmetic, Implant & General Dentist Reviews Federal Way, WA | First Smile Family Dental | Best Cosmetic, Implant & General Dentist Federal Way, WA

All Reviews (143)
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merceedes K.

Nov 23

Clean and nice people

Nov 23

office was cute and clean!! i love my dental hygienist natalie she does such a great job at cleaning my teeth! the dentist is very nice and bubbly. she gave me recommendations but never pressured me to get the treatments.

Nov 23

The stair and dentist were very friendly and professional. They acknowledged my experience in dentistry and listened to me and discussed my situation appropriately. We had a very professional discussion. Options were discussed thoroughly..

Nov 23

They are super friendly, take care of your needs. I had a great of the dentist before now, I don’t. I recently had 5 fillings done and it was a breeze and when I was anxious they walked me thru everything first. First dentist that I truely like!

Oct 23

So so thankful, neglected my teeth long enough and now I’m getting the relief and change I needed! Open long hours. Accommodating for all. I will be referring everyone here.

Oct 23

I am so happy that I have finally found my dental home and family. From the moment I called and scheduled my appointment, to showing up and getting the BEST service I am finally content and happy with choosing First Smile Family Dental as my dentist. When I walked in, I noticed how warm and welcoming it was and super clean. When I went to the front desk, I was greeted with such warmth and a great smile. When sitting and waiting for my appointment, they were on time and I was taken back by another great soul. She took her time with talking with me and explaining to me what she was going to do. She was extremely efficient with making sure all of the pictures were taken to her liking before asking the doctor to come in. That showed me how important her job was to her and how important it is to get great pictures of the patients mouth. From there the Dentist came in and she was so kind, so sweet, and very informative about what she saw going on in my mouth. She made very good suggestions for my dental plan, and was two steps ahead with getting my mouth scanned for a mouth guard. From there, was the Dental assistant. She was wonderful. So welcoming, so kind and super sweet too. She really took her time when cleaning my teeth, wasn’t heavy handed and did an AWESOME cleaning job. She would even have small talk with me and we laughed and talked making me feel even more comfortable. I would recommend anyone who is either new to the area like me to come to this dentist office, or who may be looking for a place that is professional in every way possible. What truly caught my eye was the fact that there was a multicultural of people working here. You don’t always find that at a dental office. I HIGHLY recommend this dental office because of all the listed things I have stated above. I am now going to schedule for my husband to come here too. He gets very nervous about dental work and how people treat him, and I told him, he will definitely love this place as much as I do. No hesitation at all, schedule your appointment TODAY!!!

Oct 23

The staff were really nice and helpful. I am one of the few adults who HATE the dentist but I had a good experience there.

Oct 23

Dr. Nguyen and her staff are very kind and welcoming.

Oct 23

Dr. Nguyen and staff are very friendly and welcoming! Clinic is very clean. First impression is important and we can say we have a very good first impression of First Smile Family Dental.

Sep 23

Professional & excellent services.

Sep 23

Staff was so understanding and compassionate with Mom (she has advanced alzheimers).

Sep 23

I was treated with utmost respect and given excellent treatment. This Dentist and crew are first class..👍

Aug 23

Am so happy she did a great job on making me comfortable and my the work is amazing she took her time to make it look like nothing was ever wrong I recommend if you want a good caring dentist go to first smile dr nguyen..

Aug 23

Once again I can not say enough about this dentist! I work healthcare and can tell you it's the best experience I have ever had. Truly the best dentist I have ever had.

Aug 23

Nice and friendly staff and make you feel at ease and really care about your oral health .

Jul 23

The doctor is very detailed.

Jul 23

This is kind doctor I was looking for finally I get one.every one is kind nice very welcoming please thank you treating me on the short time appointment not complicating simple.....

Jun 23

I like First Smile , They have a nice Dentist Doc Nguyen and dental assistant and of course a nice receptionist too.They have clean office, professional , polite .

Jun 23

Love my visit in the clnic. They are very nice and friendly. They make sure you are taken cared of right away. Thank you.

Jun 23

Highly recommend! Everyone there was so nice. I was able to get an emergency appointment right away and treatment on the same day. Dr. Nguyen explained everything very well and answered all my questions. Will be coming back!

Jun 23

Thank you Dr Nguyen for your excellent dental care!

Jun 23

Since you walk in they treat you nicely. The place is super clean and nice.

May 23

I would highly recommend coming here. The atmosphere is friendly and the facility is absolutely beautiful. Everyone was so kind and helpful. They listened to my concerns and gave me options on how I’d like to proceed. The doctor made sure I was comfortable during every procedure. The staff went and and beyond with me. This was the best dentist visit I’ve ever experienced.

May 23

Fir someone who has training in the dental field, I really like First Smile. They do a great job and make sure you are comfortable and a very clean place. I would recommend her to anyone that needs a new dentist.

May 23

The staff are friendly and professional. I definitely recommend anyone to have their dental needs meet at First Smile Dental.

Apr 23

If I could give more than 5 stars I would. Staff and the dentist were very friendly and inviting. The dentist was very professional and informative. Her staff was also equally amazing. Highly recommend. 😊

Apr 23

Friendly staff, and I felt relaxed. Dentist showed and explained everything via a wall TV so it was easy to understand. There’s a ceiling TV to look at when laying down in the seat. Never seen that before. Can’t comment on teeth cleaning and other procedures, since I just came from my first appointment to get xrays.

Apr 23

I have been impressed with the care and professionalism of the staff and dentist for my regular check ups and cleaning. This week they got me in right away when an old crown broke and took great care of my need.

Apr 23

I'm grateful for the professional care at First smile Family Dentist. The care and concern is amazing. The office is a welcoming environment that meets all your needs. I won't go anywhere else!! Terry Hallmark

Apr 23

This is far the best place I would honestly say I’ve been the place is beautiful, the staffs are very friendly from the reception to the X-rays, I felt so welcomed and comfortable, The provided Vien Nguyen was so professional and warm, she made my tooth extraction process feel very comfortable and less painful, I’ll be their patient from today onwards. Thank you First smile family dental.I appreciate you.

Apr 23

This was the best experience I've ever had at a dental clinic. Dr. Nguyen did a wonderful job making our kids feel comfortable and took all the time we needed to go over their exam and answer questions. You can tell she's very competent, thorough, and transparent and nothing felt rushed. The clinic interior is newly remodeled and all the equipment is state of the art. Scheduling was very convenient either online or over the phone. We had no problems getting appointments that worked for our schedule (appreciate them being open on Saturdays as well). Loved everything about it.

Apr 23

The dentist and staff are extremely professional and knowledgeable. They take the time to know their patients on a personal level while also helping them to understand the entire dental experience from clinical applications to billing. Dr. Nguyen was transparent in each step in the dental process, and any questions I had were answered and explained until I felt comfortable enough to move forward. During my exam, the dentist sat with me and explained her findings for every single tooth. This level of dedication is hard to find and I'm glad that I have found a dental office where I feel at home. :)

Apr 23

Always a pleasant experience coming here! All of the staff is so friendly and great!

Mar 23

First Smile Family Dental provided continued outstanding dental care for my two dental appointments this week! As always, great staff and customer experience!

Mar 23

My husband was very pleased with the service provided. Thank you

Mar 23

Great place pretty knowledgeable the Dr. Vien Nguyen, DDS is really good This was literally the best dental appointment I’ve ever had! Dr Vien Nguyen is so nice and very thorough. She explained things in a way that no other dentist has ever done before. Her assistant was also great, and their office is beautiful and high-tech. I definitely feel comfortable coming back and bringing my family!

Feb 23

Thank you for the excellent dental care! Dr Nguyen is very compassionate and knowledgeable and makes you feel comfortable while you are in her office and answers any questions you may have with expertise. I would definitely recommend First Smile Family Dental if you are looking for a dental home. All the staff members are very kind as well.

Feb 23

I like the place so far

Feb 23

The dentist is really professional, friendly, and outgoing as well as the staff!

Feb 23

Thank you for your always excellent dental care. Your whole staff are amazing!

Feb 23

I had such a pleasant visit each of the two times I’ve been to this dental office. Everyone there was so kind and gentle. I’m really afraid of the dentist, but they made sure I was comfortable throughout my fillings and a deep clean. I’ve had a few deep cleanings at another dental office, but nothing compares to the one I had here. My teeth are the cleanest they’ve ever been! There’s a reason they have all 5 star reviews!

Feb 23

First Smile Family Dental was there for me when the other dentists in my area were unavailable. Thank you First Smile Family Dental!

Jan 23

It's always a good environment when I walk into the office. Greeted with a happy voice. Dr. And staff are Great.

Jan 23

Dec 22

This was my son’s 1sr dental experience and it went great, staff was amazing!

Dec 22

Wonderful atmosphere and everyone there was super nice!

Dec 22

As someone who has never liked the dentist I was sceptical going anywhere to have a tooth extracted but they were extremely kind and professional. I definitely plan to go back.

Dec 22

Nicest, most caring Dentist and staff ever! They’re very knowledgeable and absolutely awesome! I highly recommend them.

Dec 22

The staff at First Smiles in Federal Way Wa. Is caring and does an awesome job to my teeth . Very professional and clean atmosphere place. They’re number 1 in the dentistry business!!

Dec 22

Friendly beautiful woman that do great dental work. Friendly atmosphere and kid friendly also. Recommend to anyone and everyone. (Erich, Tammy, destiny, and Desirae)

Nov 22

Very attentive friendly and professional The lady at the front desk went over and beyond to ensure my insurance covers the visit.

Nov 22

Dr Nguyen and team! Thank you so much for being awesome! Your attention to detail, professionalism, kindness is what I love about your practice!

Nov 22

Not to fond of going to the dentist but I will definitely be going back here to get my teeth takin care of. Everyone is so very nice and caring. Thank you again!

Oct 22

It was my second time there, I needed an Emergency Extraction immediately yesterday. They were able to squeeze me in for a extraction. I was extremely in pain and stressed out about my crown. Dr.Nguyen was very helpful, gentle and reassuring during the procedure. She was able to comfort me, never realizing I was holding my breath during the procedure. After the procedure was done. She showed me my tooth and explained to me what caused my tooth pain. It was so relieving and extremely grateful for Dr. Nguyen and her dental assistant for squeezing me in for last minute emergency appointment. Thank you again and I hope y'all really consider getting your dental health done here their customer service is A1 and their very warming and welcoming dental family. Definitely will be switching my dental health.

Oct 22

I went to the dental clinic during the open house. The clinic is very clean and the equipment looks state of the art. I've also seen Dr. Vien Nguyen work, and she's a great dentist. Dr. Vien Nguyen is smart, hard working and does great work! I love how color coordinated the supply wall is. A great atmosphere to be in!

Oct 22

They gave a sense of comfort that no other dentists that I've been to has given. I felt safe, and in good hands. Called at 10:30 and they took me in same day @11:30! Highly recommended!! Will definitely keep coming back.

Oct 22

I have received excellent care and I highly recommend this dentist and her staff. My follow up visit was as equally pleasant as the first. Thank you for your kindness! Second follow up, and equally as pleased! Five more stars! ⭐⭐⭐⭐⭐

Oct 22

They were very friendly and kind and I felt very comfortable even while getting my teeth done LoL.

Oct 22

Looking for a Dentist Look no farther, You've Found it at First Family Dentist This is the best dentist I've ever been to I live in Renton and they are in federal way (a good 40 minute drive) I had a bad,rotten and painful tooth Without hesitation I was told to come in to the clinic. Dr. Nguyen hadn't even opened officially yet she was gentle cared about how I was doing, if I was ok or needed anything. Also took time to show exrays,pictures also explained everything she was going to do. The whole staff are great. If you want your teeth, gums and your whole mouth taken care of right and with care then look no farther You've Found your dentist Dr Nguyen at First Smiles Dentist!!! as far as I'm concerned there is no other dentist to go to!!!

Oct 22

Sep 22

Get in while you can y’all! Without a doubt, this new clinic will fill up fast. Today was my first visit, and I never knew going to the dentist could be so nice. Dr. Vien kept me informed during my visit and was throughout in the cleaning. She even smoothed out my chipped mauler in just a few minutes — I’ll be back! I highly recommend Dr. Vien and her clinic! (: BIPOC Women-Owned.

Sep 22

This was literally the best dental appointment I’ve ever had! Dr Nguyen is so nice and very thorough. She explained things in a way that no other dentist has ever done before. Her assistant was also great, and their office is beautiful and high-tech. I definitely feel comfortable coming back and bringing my family!

Sep 22

Great place! And the staff is very accommodating and they had great team.

Sep 22

Beautiful Office! Very caring and professional staff!

Sep 22

New facilities , attentive stuff, knowledgeable dentist

Sep 22

Dr. Vien is amazing dentists the staff made me feel very welcoming. I will definitely keep coming back. She's a dentist to keep for life for sure. Thank you

Sep 22

My experience with this dental office has been great. Easy scheduling, able to see both my children and myself, very kind staff, bottled water, great communication, beautiful office…the list goes on and on. Very enjoyable experience - I am so glad we found a family dental office!

Sep 22

The BEST dental care in the PNW. Such caring staff and an amazing dentist! Please give these folks a try - you won't be disappointed!

Sep 22

Friendly staff, I had a complementary consultation with a complex condition, I was not rushed, I felt herd and was referred to a different office to receive the help I need. Very professional and helpful.

Sep 22

Dr .Nyugen is a great dentist, she did a very fantastic job at explaining the objective for my appointment. The dental assistant was very friendly and welcoming. Also the hospitality was well, very clean and organized environment. “I highly recommend that you visit . First smile

Aug 22

Thank you Dr. Nguyen and staff for making me feel comfortable. They answered all my questions, helped ease my fears and I am excited to see my teeth when I smile.

Aug 22

I like the service. The doctor and the staff are so professional and kind

Aug 22

(Translated by Google) They explained it in detail, but it was a burden because my finances were not sufficient. I was told to estimate an amount that would not cost me a fee, but it is difficult to estimate an amount that would not cost the doctor because I do not know. (Original) 상세하게 잘 설명을 해주었지만 나의 자금 형편이 넉넉하지못해 부담이가네요. 나한테 부담 되지않는 액수를 예기하라 했지만 의사에게 페를 끼치지 않는 액수를 잘 몰라서 예기하기가 어렵네요.

Aug 22

Love this dentist! So awesome and professional. Best exam and teeth cleaning I have ever had. All the staff are so friendly, smile and are quick to laugh. A happy place.

Aug 22

Awesome care and service! Would recommend to anyone looking for a dentist. Above and beyond care for their work and patients. Thank you guys

Aug 22

It was cozy and the staff was very friendly

Aug 22

Amazing ❤️❤️

Aug 22

dr nguyen and team give excellent care, listen to their patients , are kind, accomodating, patient, generous...im so happy with them and feel very blessed to have come across them. i never feel talked down to, i always feel included in the conversation abt whats best for my dental health. i highly recommend!

Aug 22

Jul 22

Amazingly friendly staff. State of the art attention, with great results. Will be back and highly recommend to others.

Jul 22

Friendly knowledgeable staff, overall great experience.

Jul 22

Dr Nguyen is lovely!! I have huge dental anxiety and she completely puts me at ease. She truly cares about your whole health not just your dental health. Highly recommend her!

Jul 22

My experience at First Smile Family Dental was excellent. Everyone made sure I was comfortable and they were very professional. They explained everything well and made sure to answer any questions I had.

Jul 22

Very good 👍 and Extremely good 👍 thanks.

Jul 22

Everything was on time and it was an extremely professionally run office. The front desk staff makes you feel right at home immediately when you walk in the door. A fantastic experience.

Jul 22

Excellence services, very professional, and caring. Love the experience here at First Smile…

Jul 22

Great service , friendly, communicative and professional atmosphere. Cool electronics to accommodate you. Recommend to anyone for dental services.

Jul 22

Jun 22

I had my first initial visit with First Family Dental this week and everyone was so friendly and welcoming! I’m looking forward to working with Dr. Nguyen and her team for all my future dental needs!

Jun 22

Great dentist and great experience.

Jun 22

As a dental assistant myself, I must say it was a great experience. I had staining on my lower teeth no matter how much I brushed or floss. My teeth weren't getting the stains off. I'm a heavy coffee drinker so you can only imagine. Dr. Nguyen and assistant did amazing!!!! I'm so happy with the result, I literally can't stop smiling with confidence with my purely whites. As a dental assistant I can now demonstrate a beautiful smile. THANK YOU!!! definitely recommend to all who need a great experience with results 😁

Jun 22

The dentist explained the procedure clearly and was very gentle. Every thing went well from start to finish. I highly recommend this place 👌.

Jun 22

Dr. Nguyen and her team are superb!. They are very understanding and compassionate in many ways.

May 22

The dentist, and dentist assistant was very friendly, and knowledgeable. I look forward to continuing my dentistry needs with them. Thank you for being so great 👍

May 22

Dr. Nguyen was friendly and gentle. Her staff is very nice as well. The place is clean. I absolutely love this place. I never felt comfortable visiting a dentist. I like the way Dr. Nguyen explained to me what she is going to do. So I knew exactly what to expect. Even my daughter who was not ready to go to a dentist was happy after the visit. I highly recommend Dr. Nguyen.

May 22

Both the office staff and doctor are professional, welcoming, and great with folks (like myself) who are anxious about dental visits. The office is centrally located and Federal Way, WA and better yet - they offer Saturday appointments. I highly recommend this office to anyone and especially to those who get anxious even thinking about Dental Office visits.

May 22

Was helped to feel perfectly at ease, which is not always easy at the dentist… Was comfortable at the first visit as Dr. Nguyen got to know me a bit before doing the examination. She was gentle and thorough. I found that I was much more relaxed with her than some of the other dentists I have gone to. She gave a detailed overview with me as she explained the X-rays to me and helped me to better understand how she could help with my dental needs. So very impressed with this practice.

Apr 22

I loved the place, start from receptionist to Dental Assistant and of course Dentist was very very nice and professional, I really loved how my NPE and cleaning was done the same day I loved the service was provided! I will definitely recommend to my family and friends! 10/10

Apr 22

Great service , friendly staff

Apr 22

Friendly stuff , clean space and profession Doctor, my kids and I are well care by this place!!

Apr 22

Very knowledgeable and informative. Gave me a clear plan and set me up to get all my needed dental work done in a timely manner. Everyone was kind and courteous. I thought it was extra great that they have newer technology to help me visualize what they are talking about when reviewing x-rays or looking at certain photos they took of my teeth.

Apr 22

Six month check up and the staff exceeds my expectations!! Caring, knowledgeable, and making sure I'm comfortable are great qualities! Thanks again for taking excellent care of my teeth!

Mar 22

I had a dental emergency and they got me in right away and fixed my problem. They took their time with me and made me feel like I mattered even though I didn’t have an appointment . Very professional. Very knowledgeable. Very caring and helpful.

Mar 22

First Smile Family Dental quickly scheduled me in for a visit to fix two chipped front teeth that were damaged a couple days earlier. They repaired my teeth and provided outstanding customer service. Tks so much, my teeth look great and feel good!

Mar 22

Dr. Nguyen is the absolute best dentist around! She makes you feel comfortable and taken care of. The team was also very pleasant. Bringing the rest of the family in when they are due for cleanings!

Mar 22

Top of the line customer service from the front desk to the dental chair. Really happy with not only the doctor, but her assistant and everyone that worked there. The cleaning was expertly done all photos and decisions were thoughtfully explained and I learned new things about my teeth that I did not know before.

Mar 22

AMAZING! The best dentist I have ever been to! I felt well taken care of. I was greeted right when I walked in. The Center is very clean. Dr. Nguyen and her staffs are very nice and they pay attention to detail to make sure you get the best dental care! I would definitely recommend to anyone who needs dental care to come to this place for excellent service.

Mar 22

Nice office, friendly staff and very thorough service. Appreciated that details about what they were seeing about my exams were explained to me instead of the usual is it good/bad.

Mar 22

Staff are great! The doctor is very thorough and truly cares about my teeth. I highly recommend this dental clinic!

Mar 22

I absolutely LOVE Dr. Nguyen! She was kind, compassionate, and exactly what I need in a dentist! She made me feel comfortable right away and genuinely cared about me as a person, AND the health of my teeth!

Mar 22

Great place! So family friendly

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